Terms and Conditions

Acceptance

દ્વારા accessing this website or using an account, appointment, staff, doctor, lab, pharmacy or admin feature, the user agrees to these terms and the hospital's applicable policies.

If a user does not agree, they should not use the website and should contact Sanjivani Surgical Hospital through offline channels.

User Responsibilities

યૂઝર્સ must provide accurate information, keep login credentials confidential, use only their own authorized account and avoid uploading false, abusive, unlawful, unsafe or misleading content.

પેશન્ટ્સ must not rely on website messages as emergency medical advice. સ્ટાફ must clock in and sign out honestly against assigned shifts, from the configured hospital premises when location controls are enabled. Doctors, admins, labs and pharmacy users must use access only for authorized hospital work.

અપોઇન્ટમેન્ટ And Operations

Online appointments are requests or bookings subject to doctor availability, hospital confirmation, emergency priorities, cancellations, clinical triage and operational constraints.

Sanjivani Surgical Hospital may reschedule, cancel, reject or update appointments, staff shifts, lab requisitions, pharmacy requests and user access where required for safety, compliance or operations.

Role-Based Access

પેશન્ટ, staff, doctor, lab, owner, admin and super-admin access levels are separated. યૂઝર્સ must not attempt to access features or data outside their assigned role.

Permitted staff access may include patient name, gender, date of birth, email, phone number, appointment details and reason for visit for appointment handling and hospital operations.

The platform owner may configure hospital branding and product-level settings. Each hospital remains responsible for its own content, users, medical operations, compliance and local approvals.

Limitation Of Liability

To the maximum extent permitted by law, the website is provided as an operational technology tool and is not a guarantee of clinical outcome, uninterrupted service, report delivery, appointment availability or third-party service performance.

નાthing in these terms limits liability that cannot be limited under applicable law.

સંપર્ક For Policy પ્રશ્નs

For questions, correction requests, account access issues, patient record concerns, staff access concerns or legal notices, contact Sanjivani Surgical Hospital at admin@sanjivanisurgicalhospital.in or +91 9913890279.